A pet club that makes you the one place owners shop

A paid pet membership makes your store the default place an owner shops. Members pay a monthly fee for member prices, free shipping on heavy orders and members-only treats, so food, toys and health products all come from you. InCircle Memberships adds this to a Shopify store and starts free.

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Pet owners buy constantly, but they split it: food from one site, treats from another, toys from wherever is cheapest that week. The biggest competitor is a marketplace with free delivery.

How does a membership grow a pet brand?

  1. Win the whole basket

    Once shipping is free and prices are lower for members, there's no reason to buy the treats somewhere else.

    How: Free shipping and member discounts apply to every order.

  2. A reason to visit between bags of food

    Members-only treats and first look at new toys bring owners back in the weeks they don't need food.

    How: Members-only products and early access.

  3. The same welcome in your shop

    If you have a physical store, members show their card at the register and get the same perks in person.

    How: Digital member cards with a QR code, scanned in Shopify POS.

What perks should a pet membership include?

  • Free shipping on everything

    The perk that matters most when a bag of food weighs 12 kg.

  • Member prices on food

    A standing discount on the thing they buy most.

  • A welcome toy or treat

    A gift with signup that makes the first box a good day for the pet.

  • Members-only treats

    Small-batch products only members can order.

Every perk here is a setting in InCircle. It's free for your first 30 members; see which plan includes which perk.

Questions from pet brands

Can a pet membership work alongside food subscriptions?

Yes. A subscription handles the scheduled bag of food. A membership covers everything else an owner buys and gives them a reason to buy it from you. Membership is tracked with customer tags, so other Shopify apps can recognize members.

How do I stop free shipping costing too much?

Price the membership so the fee covers your typical shipping cost for a regular customer, and that members have a reason to put more in each order. You can also limit other perks to chosen collections.

What happens if a member's card fails?

InCircle retries failed payments automatically and emails the member to update their card, so you don't lose a good customer to an expired card.

Your next loyal member is already shopping with you.

Launch a membership this week. InCircle is free for your first 30 members, so it can pay for itself before you pay for it.

See pricing

Get early access to InCircle Memberships

Tell us a little about your store and we'll be in touch before launch.

Pilot stores get InCircle Memberships free for one year, on the plan that fits their store, in return for honest feedback while we launch.

Would you like to be a pilot store?

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